Terms & Conditions
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Terms & Conditions
All prices listed are accurate to the best of our ability. In the rare case that an item is listed incorrectly, LILA Jewelry reserves the right to refuse the sale and may offer the items again with the correct information.
LILA Jewelry does not guarantee the availability of any items listed on shop-lila.com. If the item selected for purchase is not available, LILA Jewelry will make every effort to contact the customer to notify them of the cancellation.
Please note that upon placing an order, a receipt is automatically e-mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be cancelled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please further note that LILA Jewelry shall have the right to refuse or cancel any such order whether or not your credit card has been charged. If your credit card has already been charged and your order is canceled, LILA Jewelry shall issue a credit to your credit card account in the amount of the purchase.
Our jewelry is sold in as is condition. Jewelry, like all material, is susceptible to damage and requires preventative measures and maintenance. It is important to be aware of your jewelry while wearing it and to choose pieces that are appropriate for your lifestyle. We recommend removing all jewelry, especially rings, in situations when abnormal contact is expected.
If an item purchased from LILA Jewelry incurs damage, please return it to us in the address noted below. We will take the item in, review the damage and possible cause with our jeweler, and contact you with an estimate for the repair.
Web returns are eligible for refund, exchange or store credit. LILA Jewelry will gladly accept the return of items within 10 days of order delivery. The goods must be free from wear, stains, odor or any condition that would prevent them from being sold as new. Returned items must be accompanied with a copy of the receipt.
Items are eligible for repair with reasonable wear and tear for up to 6 months. Reasonable wear and tear will be determined by LILA Jewelry.
Customers will assume responsibility for return shipping charges. LILA Jewelry will not assume responsibility for reimbursement or compensation of return packages lost in transit without proof of delivery to LILA Jewelry.
If all conditions are met, the original form of payment will be credited; if not, all items will be shipped back to the customer with an explanation. Customer incurs all shipping costs for all returned items.
RETURN ITEMS TO:
2307 Pennland Dr
Sacramento, CA 95825
FORMS OF PAYMENT:
Sales tax is charged on orders shipped within California state at the local tax rate.
If you need to change your order please email firstname.lastname@example.org as soon as possible. We are happy to make any changes before your order has been shipped.